1. Override
- Open the submission and click Override score in Instructor review.
- Enter the New score and choose a Reason: Evidence missed by CoachMax, Rubric criterion misapplied, Context not visible in submission, Accommodation or extension, or Other.
- Write the Explanation (required) and click Save override.
- The learner sees your score. The change, who made it, and why are kept in the audit log.
Still stuck? Sign in and click Help at the top right to ask CoachMax, or email support@maxuniversity.org.