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HELP CENTER

When CoachMax can't grade something

Retry the grading, or grade it yourself in one step.

Help Center · Reviewing work · For Org Admins, Instructors

1. What you'll see

  1. While CoachMax grades, the page shows each step live and refreshes by itself. If a grading gets stuck, CoachMax restarts it once on its own.
  2. If it still can't finish, the page says CoachMax couldn't grade this yet, and it's held for you.

2. What to do

  1. Click Assess with CoachMax now to try again.
  2. Or click Grade it yourself: enter a score and Feedback for the learner, then click Grade and send to learner.
Still stuck? Sign in and click Help at the top right to ask CoachMax, or email support@maxuniversity.org.