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HELP CENTER

Privacy and your data

Who can see your work, how it's protected, and how to have it deleted.

Help Center · Account and help · For everyone

1. Who sees what

  1. Your work, feedback, and profile are seen only by you and your program's staff. Other organizations can never see them.
  2. CoachMax staff can only enter your organization when your Org Admin allows support access, and everything they do is logged.

2. How it's protected

  1. Learner work is never used to train AI models.
  2. Uploaded files are private and virus-checked. Everything is sent over secure connections.

3. Deleting your data

  1. Ask your program's Org Admin: they can delete everything you have in their organization permanently.
  2. Or email privacy@maxuniversity.org. The Privacy Policy explains everything.
Still stuck? Sign in and click Help at the top right to ask CoachMax, or email support@maxuniversity.org.