1. How it works
- Open Settings → Learner reminders. Send learner reminders is on by default.
- Learners who haven't signed in for a while (7 days, or what you choose) and still have work waiting get one email listing it, at most every 7 days (or what you choose).
- Work waiting means not started, an unfinished draft, or a result below passing with attempts left. Reminders stop once everything is done.
- Learners can turn them off on their Account page.

Still stuck? Sign in and click Help at the top right to ask CoachMax, or email support@maxuniversity.org.